Lottery Terms and Conditions
The lottery is drawn every week usually on a Friday. Each unique lottery number costs £1 per week. Unique lottery numbers (draw tickets) can be bought on a weekly basis or people can join and become member.
Payment is always received in advance of the draw. On receipt of a request to join the lottery, Roch Valley Radio will send out a Membership letter, which will advise you of your unique lottery number.
Your unique lottery number will be entered into each draw for which Roch Valley Radio receives payment. If you choose to pay by standing order the minimum amount taken every month will be £4.34. The 34p will accumulate every month allowing for the 5 week months in the calendar year.
Winners will be automatically notified, in writing, within one week of the draw taking place. A winner’s letter along with a cheque will be sent out to the address given on the membership joining leaflet.
Winning numbers are published on the Roch Valley Radio website, social media and will be announced regularly throughout the week on the radio.
The account holder must be 16 years or over to cash, or credit an accounts with, a winning lottery cheque.
Under legislation issued by the Gambling Commission Roch Valley Radio has a duty to verify that all players in the lottery are aged 16 years of age or over and reside in the UK. Roch Valley Radio will carry out checks to verify the information that you have given. This will include utilising independent agencies and other bodies for verification purposes.
It is an offence to gamble under the age of 16.
Roch Valley Radio promises to protect all personal information and not to misuse it. To review our Data Protection Policy visit our website or request a copy from the Lottery department at Roch Valley Radio.
You may cancel your membership at any time. If your account is in credit at the time of cancellation you will receive a full refund for the amount in credit usually within 7 days
Roch Valley Radio has a Self-Exclusion facility. You can down load a form via the website or contact the Lottery Department via email. Exclusion will remain in place for a period of at least 6 months
Roch Valley Radio has in place a policy and procedure for the handling of complaints and disputes.
The main points of the policy/procedure:
Customers will be told whom to contact (name and status)
Customers will be given a copy of the complaints procedure if requested
All complaints will be handling in accordance with the procedure
Roch Valley Radio reserves the right to amend or update these Terms of Conditions without prior notice.